Expertise

Efficient processes are the key to achieving a company's goals. Process automation comes into play as soon as rule-based, recurring activities take too much time and distract attention from the core business. This is where Robotic Process Management (RPA) provides support by automating processes with various software-supported tools. The task of Business Process Management (BPM) is to model, control and optimize business processes.

With business process management, weak points can be identified and synergies used effectively. Planning and prioritization of tasks takes place automatically according to previously defined criteria. Decision-making aids and standardized tasks support employees, customers and business partners.

Data Science & Advanced Analytics offers a powerful palette to get to know one's own company better and to be able to comprehensively understand processes. With its help, collected data is better understood and valuable information extracted, leading to better, more informed decisions.

Today's companies are forced to constantly improve their business processes, e.g. in production, supply or sales, especially due to increasingly open markets. Process improvements, often achieved through changes, require a high agility of the business processes. Due to an increased focus on their own core competencies, business transactions are more and more handled in a distributed manner.

Whether in industry, urban planning or in the private sphere: The Internet of Things is making our lives easier. Objects are being turned into smart objects that communicate with each other and can perform intelligent actions. For example, the fully automatic machine at home brews our coffee on demand and the traffic lights in the city automatically switch from red to green depending on the traffic situation.

In addition to the typical cloud variant, in which the IT resources are provided via the Internet, and the private cloud variant, in which the IT resources are only available via the intranet, there is also the hybrid variant. In this case, provision takes place both via the intranet and the Internet. This provision can take place either in the company's own data center or through a data center service provider, depending on the needs of the company or any regulations.

The crucial aspect in the entire discussion about a service-oriented architecture is the fact that it should first be understood as a management concept – a service-oriented architecture is always first a conceptual approach and not a concrete technology proposal. With the understanding of the management concept, the aim is to achieve IT that is aligned with business processes (business requirements).